Designing for Patients: Simplicity Saves Lives - Pat Mastors, Author "Design to Survive"
Too often in designing for health care there’s a tendency to add features. But whether we’re designing an app interface, the newest diagnostic tool or a better bed table, good design depends on understanding how patients and staff really act and think. At its highest level, good design affirms dignity and humanity as key drivers of an holistic culture of care.
The presentation will focus on strategies for:
Making patients feel welcome
Ensuring that instructions are understandable, so they can be actionable
Getting maximum benefit from healthcare websites and technologies
Designing simple tools that can empower patients to participate in their care and improve safety
Pat Mastors, CEO of Pear Health LLC, is author of Design to Survive: 9 Ways an IKEA Approach Can Fix Health Care & Save Lives. The book is makes the case for simplicity in healthcare, urging solutions that reduce costs, streamline efficiencies and partner with the customer in the design and delivery of health care.
Pat is a veteran news and medical reporter at several New England television stations. A healthcare experience with her father in 2006 led Pat to seek solutions that patients and advocates can use to support safety, dignity and participation. She created the Patient Pod, a patient engagement & empowerment tool that brings patient autonomy and communication to the bedside.
Pat successfully helped to pass two patient safety laws in Rhode Island and serves as a patient/family advisor to the U.S. Department of Health and Human Services’ Partnership for Patients. She consults on patient safety policy and engagement for public and private health care organizations. Her posts at IslandsofExcellence.blogspot.com have been published by the National Patient Safety Foundation, The HealthCare Blog, KevinMD and Reporting on Health.
Register for the webinar (external URL)
Link leads to: https://www3.gotomeeting.com/register/311577966Preview