Sorry that I have quiet lately; a close family member has been quite ill and I have been interacting with the health system as family member and have been actively working as this relative's health advocate for much of the last few weeks. If you will permit me to, I would like to tell you the story in steps as it really has made me think about how experience influences our approach to practice.
I wanted to do this exercise in order to get a handle on what I have seen without judging the staff. I am fairly upset and angry with what has happened to our family member, but as a clinician and researcher, I know that I have to understand the existing situation in order to work on any positive change.
Therefore this exercise not be focused on asking people what should be done, but rather to understand our process or why we take certain approaches to care.