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This Expert Panel will explore the role technology plays in the patient-provider relationship, as well as address how this technology is reshaping communication between patients and providers.

Discussion Briefs

Understanding the Role of Technology in Patient-Provider Relationships

While technology can ease the burden of paperwork, time constraints and costs, it inevitably changes the way patients interact with their providers. One example is how text messaging improve medication adherence which has an important implication in the management of patients taking medication for the prevention of chronic disease.1 Another example is eVisits that not only save patients and doctor’s time, but is also estimated to have saved the healthcare industry up to $5 billion in 2015 alone. 2

Due to this debate of the benefits and disadvantages of technology in the patient-provider relationship, this panel examined ways of ensuring more positive outcomes.
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