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Experience with telehealth to increase follow-up rates?

By Andrea Ippolito | 24 Apr, 2014

Greetings!
I am doing a project with a plastic surgeon in Varanasi, India on how to improve follow-up rates with his patients that underwent cleft palate surgery. Traditionally, he has seen poor follow-up rates after surgery and this has lead to further complications for his patients down the line. We are looking into setting up telehealth centers in local clinics in Northern parts of India to help improve follow-up rates.

Does anyone have any advice or know of any studies/research papers/literature that I could refer to as we evaluate telehealth and other mobile health options?

Thank you!

Replies

 

Abhijit Bhograj Replied at 11:57 AM, 14 Dec 2014

Greethings Andrea

I know this reply is a bit late , i just wanted to share my experience of indian patient's in a rural setup . We see 600-800 patients every sunday at our rural camp 60% of the patients are follow up cases . Most of the patients we treat probably make less than a 2$ a day daily wage , if the cost of medical service comes at a cost of loosing a days pay they would most certainly avoid the visit . At our clinic we provide them with a weeks supply of medicine and even provide transport to the clinic once the weeks supply of free medications is over they have to follow up for a refill . kindly take a look at this video (https://www.youtube.com/watch?v=Etlw7JidwXU) .
The biggest hurdle in your case is the patients have already completed there primary outcome of the surgery , in their mind once the stitches are off there is nothing more that needs to be done , We can discuss further if this topic is still active

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