Richard Waters

Recent Contributions

Reply to Can Patient Access Reduce Health Costs?

June 9, 2015
A very good discussion for sure - thanks Jordan, Paul, Terry. Looking at this from a different angle... Relationships are really at the core of medical care - and are the basis of primary care. Structural elements that fracture care and reduce its value (eg lack of access; short appointment ...

Reply to Providing educaiton in the patient perferred learning style...

May 8, 2015
thanks Thomas & Sherdeana for starting this discussion. It's such an important topic. High-quality, accessible information is lacking, from what i've seen as a primary care provider. And the other side of the coin is that the most accessible information for many people - word of mouth from friends or ...

Reply to OpenNotes - doctors and patients on the same page

March 12, 2014
Isabelle, thanks for sharing! It's a really wonderful part of the discussion on transparency and patient empowerment. I don't have any personal experience on this (I work at Harborview Medical Center but wasn't in the early studies that gave patients access to the notes). I'd love to hear others thoughts. ...

Reply to [ARCHIVED] Care Coordination and the Iora Health Model

March 5, 2014
Thanks everyone for such an interesting discussion! A few thoughts with questions: -- At least a subset of patients seem to be able to coordinate their own care well, often better than the health team can (since they know their needs and their schedules intimately), but need to be given ...

Reply to Doctors Vs. Technologists

Aug. 4, 2013
Amol, Kapil and others, Thanks for starting this conversation. We've all probably seen ways in which technologies (from low tech to higher sophistication) of many kinds - decision support tools, flags when drug-drug interactions occur, checklists, standardized clinical pathways - have improved evidence-based practice. Providers - especially in primary care ...


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